Our strategy focuses on four strategic priorities: delivering urgent services to single Londoners experiencing homelessness, helping our clients on their journey to independence, developing new services that address unmet needs and influencing service design and system change.
The years ahead will be challenging and unpredictable, but we are ready for them. Read more
As human beings, we all deserve a safe and stable place to call home so we can live our lives and thrive. Read more
We support every client to move on with their lives, realise their aspirations and shape their own futures. Read more
Too many people are let down by one-size-fits-all services. We’re raising our ambition to develop and deliver a client-informed approach. Read more
By using our insight and expertise and by amplifying our client’s voices, we will become a voice for change for homelessness in London. Read more
Underpinning our strategy are four substantial areas we will continue to invest in our people, our systems, our fundraising and our communications. Read more
Our values inspire and challenge us as an organisation, underpinning the work and behaviour of all our staff. Read more
Find out more about our four strategic priorities. Download our full strategy 2021-2026 Read more