Our data protection

In compliance with the General Data Protection Regulations 2018, we need to collect and process personal data about clients, employees, supporters, suppliers and contractors to be able to meet our charitable objectives and provide effective support in our services.

We are committed to protecting the privacy and integrity of all personal data and adhering to the six principles of the General data Protection Regulations.

Our Data Protection Policy & Procedure explains more fully how we handle personal and sensitive information. Information about SHP data retention periods is available through our Data Processing Notice.

As a data controller, SHP is registered with the Information Commissioners Office (ICO). Reg Number: Z8447316.

Privacy Notice

All clients in SHP services are given a Privacy Notice at assessment or upon receipt of service. This document sets out our approach to processing their data including which information we collect, why, how long we keep the information for, how it is stored and the data subject's rights under the General Data Protection Regulation (GDPR).

Requesting Personal Data (Subject Access Request)

SHP is fully committed to facilitating access by the individual to their personal data, while bearing in mind the need to protect other individuals right to confidentiality.

To request your personal information, please use our Personal Data Request Form and submit it to a relevant SHP staff member or email it to [email protected].

Latest

Four in every five homeless people suffer from a mental health problem.

We urgently need your help to provide essential psychotherapeutic support to people in our hostels. Click here to watch our video.
Homelessness is not just a housing issue.

We urgently need your help to provide psychotherapeutic support to people in our hostels, so they can improve their mental health and break the cycle of homelessness.
Homelessness is not just a housing issue.

We urgently need your help to provide essential psychotherapeutic support to people in our hostels, supporting them to break the cycle of homelessness and transform their lives.
Client Voices

Meet Wayne, Pam, Rusty and Susan - all with their own unique stories with different services at SHP!

Our Mission

We are Single Homeless Project (SHP), a London-wide charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives.
How we transform lives

Each day our work restores hope to homeless and vulnerable people with nowhere else to turn.
Map of our services

Use our interactive map to see where we work on the ground
Volunteer vacancies

Could you volunteer your time, skills and talents to help homeless and vulnerable people to transform their lives?
Supported accommodation

Our hostels and supported housing are a lifeline for homeless people who are at a point in their lives where they would struggle to live independently.
A homelessness crisis

Homelessness has no place in 21st century London – yet we are in the grip of a homeless crisis.
Services by borough

Find out what services we provide in each London borough.
In from the cold: how to help rough sleepers this winter

With rough sleeping in London on the rise, it’s easy to feel helpless – but you can make a difference.
Take on a challenge

Whether you’ve got pedal power and a love of lycra, or fancy jumping out of a plane for charity (with a parachute, of course!), there’s a fundraising challenge for you.
Our values

Our values inspire and challenge us as an organisation. They underpin the work and behaviour of everyone at SHP, from how we work with clients and each other, to the decision making of the Board and the Executive Management Team.

Donate

Make a donation today to support people who are homeless or at risk of homelessness to recover and lead full and rewarding lives. Read more

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