Get help for my client

Our services are broadly split into two types – community based support and accommodation services.

To be eligible for SHP accommodation services, clients must:

Be single without dependent children living with them
Be homeless or in housing need and without the income to access private rented accommodation
Have a local connection to the borough they wish to apply to
Be in need of ongoing support to enable them to sustain more independent living

Each service may have additional criteria, and the ways into the service vary according to the borough and the type of service. There is no single route. Each has a designated referral path, usually featuring a range of statutory and voluntary agencies.

Community based support

To be eligible for SHP floating support services, clients must:

Have a local connection to the borough they wish to apply to
Be in need of ongoing support to enable them to sustain more independent living

Our community support services generally have an open referral system, so people can refer themselves, and there is no restriction on the agencies who can refer clients to us. Some specialist services (such as services for young people or offenders) have designated referral paths.

Find out more about self referring to our services

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Our Mission

We are Single Homeless Project (SHP), a London-wide charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives.
Map of our services

Use our interactive map to see where we work on the ground
How we transform lives

Each day our work restores hope to homeless and vulnerable people with nowhere else to turn.
Volunteer vacancies

Could you volunteer your time, skills and talents to help homeless and vulnerable people to transform their lives?
Services by borough

Find out what services we provide in each London borough.
Our mission, vision & values

Our mission, vision and values inspire and challenge us as an organisation.
Supported accommodation

Our hostels and supported housing are a lifeline for homeless people who are at a point in their lives where they would struggle to live independently.
A homelessness crisis

Homelessness has no place in 21st century London – yet we are in the grip of a homeless crisis.
In from the cold: how to help rough sleepers this winter

With rough sleeping in London on the rise, it’s easy to feel helpless – but you can make a difference.
Our history

Single Homeless Project was founded by a group of homeless people in the mid-1970s. Today, 40 years on, we still try to look at the world through our clients’ eyes.