Fulfilling Lives in Islington and Camden

Fulfilling Lives in Islington & Camden (FLIC) has now closed its doors. However, all of our news, learnings and reports can be found here, and our clients' voices and films can be found here.

FLIC was an eight-year Lottery funded learning programme, designed to support people experiencing multiple disadvantage and affect system change to improve the experience and outcomes for people accessing services.

Too often the voices of people experiencing multiple disadvantage aren't heard. Putting clients at the centre of everything we do was key to our work. Our support service was intensive, trauma-informed and led by the experiences and insights of our clients.

We worked in partnership with statutory and voluntary agencies across both boroughs to improve services for people with multiple needs and drive systemic change, influencing how services are designed and delivered.

If you have any questions, please email Lucy Campbell ([email protected]), SHP's head of Multiple Disadvantage Transformation.

Fulfilling Lives Islington and Camden (FLIC) supports people who have multiple and complex needs relating to drug and alcohol use, homelessness, offending and mental ill health, to build more positive and fulfilling futures.

As well as supporting individuals, we are committed to driving systemic change in order to make services more accessible and responsive to people with multiple needs. We aim to break down barriers between different agencies, improving the co-ordination and effectiveness of local services and resulting in a more joined up and person-centred approach.

In Islington and Camden we have brought together a partnership of key agencies from the statutory and voluntary sectors, each of them committed to greater collaboration. These strategic partners provide ongoing support and governance to the delivery of the project. 

Together we will leave a lasting legacy, drawing on our shared learning to influence how services are designed and delivered, both locally and nationally.

Project aims

The Fulfilling Lives Islington and Camden project aims to achieve three main outcomes:

  1. People with multiple and complex needs are able to manage their lives better through access to more person-centred and co-ordinated services.
  2. Services are better tailored and connected to empower users to fully take part in effective service design and delivery.
  3. Shared learning and improved measurement of outcomes will demonstrate the impact of service models to key stakeholders.

FLIC is one of 12 Fulfilling Lives projects funded by the Big Lottery Fund as part of a £112 million national initiative, Fulfilling Lives: Supporting people with multiple needs. We worked closely with our voluntary sector partners and strategic commissioners in both boroughs to shape the vision and strategy for a Fulfilling Lives project in Islington and Camden, and in February 2014, the Big Lottery confirmed a grant of £7.8m for SHP to deliver the project over the next eight years.

Over its eight year lifespan the project will work intensively with around 120 people a year. Our approach focuses on making maximum use of the existing resources in the area, believing that the issue faced by people presenting complex needs is one of access rather than a large scale lack of resources. Our team of specialist link workers, alongside a team of peer mentors who have lived experience of related issues, provide intensive, flexible and creative support to enable each client to better navigate the pathway to their recovery.