From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change.
We provide outreach to help those who are rough sleeping and help clients in our supported accommodation services as well as in their own homes in the community.
Each of our supported accommodation services has a designated referral path managed by the local authority and they vary from borough to borough. The best way to help your client into one of our services is to contact the Housing Options Department or equivalent in their local authority.
As a guide, to be eligible for our supported accommodation services, your client must:
Community based support
We also work with clients living in their own homes through our community-based services. This could include those living in social housing, private rented accommodation or in their own home.
Our expert teams help people to stay in your home by providing advice and support on things like claiming benefits, dealing with rent arrears, attending hospital appointments and accessing education, training and employment.
To be eligible for our community-based support services, clients must:
Our community support services have an open referral system so people can refer themselves. These services operate in Redbridge, Westminster and Islington.