Our community-based tenancy support services help people who may be at risk of homelessness to maintain their own tenancies and continue to live independently. In 2022-23, we supported over 3,350 people to sustain their housing in the community. These services work with people facing a wide range of challenges, from debt and rent arrears to poor mental health, physical health problems, alcohol and drug addiction or offending. We also supported nearly 4,500 Londoners with short-term advice and guidance to secure their housing.
Our North London Tenancy Support Team, a significant contract commissioned by the GLA, provides accommodation to around 3,000 people across London, with Single Homeless Project supporting up to 1,250 people at one time.
Providing the right support at the right time can be crucial in preventing these issues from escalating and leading ultimately to homelessness. Our tenancy sustainment work can range from practical help with money management to intensive support with complex problems such as hoarding. But our work does not stop there. We also empower people to take more control of their lives, equipping them with vital skills and building on their personal strengths to stop problems from reoccurring or escalating, including education, training and employment support.
We also provide community-based support to refugees who have come to the UK as part of the Government's Vulnerable Persons Resettlement Scheme. Our Resettlement team works with the families from the day they arrive in the UK, linking them up to services and providing housing support and language lessons, so they can lead fulfilling lives in the UK.
In addition to our adult services, we also provide community-based support for Young People who may be vulnerable or at risk of homelessness so that they can build and maintain their wellbeing and independence.