Having and being able to maintain a home is a fundamental human need and supporting people to achieve this is at the core of our work. In the past year we have supported more than 160 people to live independently.

Moving into private sector accommodation and maintaining a tenancy is a big step, and it’s crucial that vulnerable people are supported so that their tenancies are sustainable in the long term.

Our PRS Access officers provide clients with comprehensive pre-tenancy support, equipping them with all the skills and knowledge they need to maintain a tenancy, such as financial management, an understanding of their rights and responsibilities, and digital literacy.

To ensure a ready supply of properties available to clients, we partner with private landlords, providing bonds and direct payments, acting as a letting agent and helping to minimise void periods.

By supporting both landlord and tenant during the crucial first year of a tenancy, we deliver outstanding results, with 97 per cent of clients sustaining their tenancies for 12 months or more, compared with a market average of 72 per cent.

It was weird to begin with, because there you’re totally self sufficient. It’s got everything!

After sofa surfing and living on the streets, Stacie moved into supported accommodation. There, with the help of her support worker, she started to learn the life skills she needed to take the final steps towards independence. 


Read Stacie's story