Fulfilling Lives in Islington and Camden

Fulfilling Lives in Islington & Camden (FLIC) has now closed its doors. However, all of our news, learnings and reports can be found here, and our clients' voices and films can be found here.

FLIC was an eight-year Lottery funded learning programme, designed to support people experiencing multiple disadvantage and affect system change to improve the experience and outcomes for people accessing services.

Too often the voices of people experiencing multiple disadvantage aren't heard. Putting clients at the centre of everything we do was key to our work. Our support service was intensive, trauma-informed and led by the experiences and insights of our clients.

We worked in partnership with statutory and voluntary agencies across both boroughs to improve services for people with multiple needs and drive systemic change, influencing how services are designed and delivered.

If you have any questions, please email Lucy Campbell ([email protected]), SHP's head of Multiple Disadvantage Transformation.

For people facing multiple disadvantage, negotiating the path to recovery can be a daunting experience, and getting support from someone who has been through the same experience can make a world of difference.   

Peer mentors are volunteers with first-hand experience of substance use, mental ill health, complex needs and homelessness, who are stable in their recovery, and want to support others to make positive changes in their lives.

A well as building the recovery capacity of clients, the programme gives Peer Mentors the opportunity to develop vocational skills, experience and qualifications, with particular relevance for careers in health and social care. Our Peer Mentors are also actively involved in the planning and delivery of FLIC, drawing on their expertise to help shape the project.

"As a Peer Mentor, I can relate to the clients I meet. If I see someone struggling with something, I will open up a little bit and say 'I do know what you’re going through.'" - Lisa

An inspiration to others

Our programme matches each Peer Mentor with one or more clients over a period of between 6 and 12 months. Developing a relationship of trust, Peer Mentors support mentees through their recovery, acting as role models and an inspiration to others.  As well as offering practical support, they also socialise with mentees and spend time with them in the community, through activities such as cinema outings and museum visits.

Each Peer Mentor is provided with training over eight days and enrolled in a programme of personalised professional development, which includes ongoing training sessions and a personal budget. All expenses are paid and we ask volunteers to commit to a minimum of four hours a week. 

In May 2019, our Fulfilling Lives Peer Mentoring Programme was awarded the NCVO Mentoring and Befriending Approved Provider Standard.

If you are interested in becoming a Peer Mentor and would like more information and an application form, contact Joe or call us for a chat on 020 3701 5949. 


Download an evaluation report assessing the effectiveness of our FLIC Peer Mentoring Programme.