How We Work

SHP’s approach to working with clients is based on their full involvement in support planning. Each client has a designated support worker to assess their needs and draw up a detailed support plan with them. Through regular keywork sessions we monitor progress along eight themes, addressing the right issue at the right time and at the right pace.
Housing
Meeting current needs and ensuring clients have the skills and financial means to sustain a tenancy in the future.
Social networks
Supporting clients to build and sustain appropriate peer relationships, address isolation and manage difficult family relationships.
Mental wellbeing
Helping clients engage with the mental health services they need to alleviate their symptoms.
Substance use
Minimising harm and motivating clients to enter and sustain treatment.
Living skills
Using groupwork, one-one keywork or formal learning to help clients develop the skills they need to sustain independence.
Physical health
Promoting healthy eating and exercise, supporting clients to manage health conditions and access the services they need.
Offending and ASB
Addressing the causes of and attitudes towards offending to break patterns and ensure compliance with current orders.
Use of time
Supporting clients to take part in activities tailored to their skills and interests, facilitating access to training and employment.




